Your Job Title is a Lie

Look at your employment contract. It probably says "Operations Coordinator," "Export Documentation," or "Customer Service."

The salary attached to those titles usually reflects a standard desk job. Administrative work. Data entry.

But anyone who has worked a desk in Liner shipping knows that is a lie.

At 4:30 PM on a Friday, when a port omits, a truck breaks down, or Customs rejects a BL and the vessel cut-off is in 30 minutes, you aren't doing "administration." You are doing high-stakes crisis management.

You are negotiating with terminal managers. You are de-escalating furious clients who are threatening to pull their contracts. You are pulling logistical miracles out of thin air using nothing but a phone and your personal relationships.

Management often calls this "just doing your job." We call it protecting the company's bottom line.

The industry has a bad habit of paying Operators for "Data Entry" while demanding "Crisis Management." It’s time to stop accepting administrative salaries for high-stress commercial problem-solving.